Shipping & Returns

Red Rosette Club Memberships:
  - Postage and packing £7.00

Best Loved Hotels – UK / Ireland:
  - Postage to UK £4.50 (each book)
  - Postage to Europe £6.50 (each book)
  - Postage to Rest of World £12.50 (each book)

Best Loved Gift Vouchers:
  - Postage and packing £10.00

TERMS AND CONDITIONS
Delivery:
We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are Out of Stock we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.

Cancellation:
You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.

Returns and Refund Policy:
We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less of any postage costs.

Contact Details:
Curzon House, 64 Clifton Street, London EC2A 4HB
Tel: +44 (0)845 012 1700